Patent · US Active

Method and system to combine keyword results and natural language search results

US8321446B2 · kind B2 · utility

7Cited by
106References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateDec 12, 2009
Grant dateNov 27, 2012
Priority date
Expiry dateFeb 15, 2030

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06F16/40
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A search query is received from a single input field of a user interface. A keyword search is performed based on the search query to generate keyword search results. A natural language search is performed of a frequently-asked question (FAQ) database based on the search query to generate FAQ search results. The keyword search results and the FAQ search results are combined in a display page.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.