System and methods for delivering advanced natural language interaction applications
US8346563B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 2, 2012 |
| Grant date | Jan 1, 2013 |
| Priority date | — |
| Expiry date | Aug 2, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/30
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system for delivering advanced natural language interaction applications, comprising a dialog interface module, a natural language interaction engine, a solution data repository component operating comprising at least one domain model, at least one language model, and a plurality of flow elements and rules for managing interactions with users, and an interface software module. Upon receipt of a request from a user via a network, the dialog interface module preprocesses the request and transmits it to the natural language interaction engine. The natural language interaction engine interprets the request using a plurality of language recognition rules stored in the solution data repository, and based at least determined semantic meaning or user intent, the natural language interaction engine forms an appropriate response and delivers the response to the user via the dialog module, or takes an appropriate action based on the request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.