System and method for escalating event alerts
US8350681B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Jun 2, 2010 |
| Grant date | Jan 8, 2013 |
| Priority date | — |
| Expiry date | Jul 26, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/109
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An event entry is stored in a computing device, the event entry having a start time associated therewith. A plurality of alerts are provided at respective times prior to the start time, and one of a plurality of levels of notification to be associated with each of the plurality of alerts, wherein the plurality of levels are distinguishable from each other to enable the alerts to be escalated by changing the level associated with each subsequent alert. An initial alert is provided prior to the start time, the initial alert comprising a first level of notification and, upon detecting an increased urgency associated with the event entry subsequent to the initial alert, a next alert is provided prior to the start time, the next alert providing a second level of notification to thereby escalate the next alert with respect to the initial alert.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.