Reduction of alerts in information technology systems
US8380838B2 · kind B2 · utility
52Cited by
9References
24Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Apr 8, 2011 |
| Grant date | Feb 19, 2013 |
| Priority date | — |
| Expiry date | Aug 17, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3495
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Aspects of the present invention dynamically reduce a frequency at which IT infrastructure automatically generates alerts. Historical data across a plurality of data sources in the IT infrastructure is analyzed. An opportunity to reduce the frequency at which the IT infrastructure automatically generates the alerts is identified. A new alert policy addressing the opportunity to reduce alert frequency is generated. An impact of the new alert policy on a set of predefined service level objectives (SLOs) and service level agreements (SLAs) is evaluated. The new alert policy is deployed in the IT infrastructure.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.