Establishing communication based on item interest
US8386340B1 · kind B1 · utility
72Cited by
7References
36Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Dec 21, 2009 |
| Grant date | Feb 26, 2013 |
| Priority date | — |
| Expiry date | Mar 21, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/01
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Interactions between an item and an online shopper may be used to determine interest in an item or a category of items. Once interest has been determined, the online shopper may be presented with an option to initiate communication with other users. This communication may be between a plurality of users including shoppers, owners, experts, item representatives, and so forth. Communication may include text chat, video chat, audio chat, telephone, and so forth. Rewards may be provided to some or all users to encourage communication.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.