Patent · US Active

Website analysis combining quantitative and qualitative data

US8396737B2 · kind B2 · utility

10Cited by
5References
23Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 21, 2006
Grant dateMar 12, 2013
Priority date
Expiry dateAug 7, 2030

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q30/0204
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

Systems, methods, media, and other embodiments associated with predicting website user satisfaction based on current actions analyzed in light of combined quantitative and qualitative data are described. One example system embodiment includes logic for acquiring both quantitative website usage data and qualitative website satisfaction data. The example system also includes logic for creating a satisfaction categorization data from the quantitative website usage data and the qualitative website satisfaction data.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.