Website analysis combining quantitative and qualitative data
US8396737B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 21, 2006 |
| Grant date | Mar 12, 2013 |
| Priority date | — |
| Expiry date | Aug 7, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0204
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems, methods, media, and other embodiments associated with predicting website user satisfaction based on current actions analyzed in light of combined quantitative and qualitative data are described. One example system embodiment includes logic for acquiring both quantitative website usage data and qualitative website satisfaction data. The example system also includes logic for creating a satisfaction categorization data from the quantitative website usage data and the qualitative website satisfaction data.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.