Patent · US Active

Communicating multimedia information to respondent endpoints

US8402089B2 · kind B2 · utility

0Cited by

0References

19Claims

0Family size

Assignee

Cisco Technology, Inc. · US

Inventors

Yogesh Kalley · Sunnyvale, US
Glenn Inn · San Mateo, US

Key dates

Filing date	May 3, 2005
Grant date	Mar 19, 2013
Priority date	—
Expiry date	Aug 7, 2028

Classification

Technology area (CPC H)Electricity
CPC primaryH04L69/40
WIPO fieldDigital communication
WIPO sectorElectrical engineering

Abstract

Communicating information to respondent endpoints includes detecting a trigger event for an incident. The trigger event is related to an incident category for the incident. A rule is identified in accordance with the incident category. The rule specifies one or more processes for responding to the incident. A collaboration session with a first respondent endpoint and a second respondent endpoint is established in accordance with the rule. The first respondent endpoint is associated with a first respondent system, the second respondent endpoint is associated with a second respondent system. Multimedia information is communicated to the first respondent endpoint and the second respondent endpoint according to the rule.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.