Scheduling resources from a multi-skill multi-level human resource pool

US8407073B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Saeed Bagheri · Ossining, US
• Jarir K. Chaar · Tarrytown, US
• Yi-Min Chee · Briarcliff Manor, US
• Daniel V. Oppenheim · Croton-on-Hudson, US
• Krishna C. Ratakonda · Yorktown Heights, US
• Nianjun Zhou · Danbury, US

Key dates

• Filing date: Aug 25, 2010
• Grant date: Mar 26, 2013
• Expiry date: Aug 31, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/063112
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Each work item from a group of work items is categorized as either complex or intense, and a unique work requirement statement is derived for each work item based on whether it is complex or intense. A unique resource value statement is assigned to different human resources. Past performances of the human resources are analyzed against completed work items in order to adjust the unique resource value statement, thus creating updated human resource value statements. An optimized work requirement statement is created by recalculating the unique work requirement statement for each work item based on the updated human resource value statements. A schedule for automated allocation of human resources to functional areas of an enterprise activity environment and scheduling of work items to the functional areas is formulated based on the optimized requirement statement for each work item in the group of work items.