Adaptive diagnostics for automated teller machine(“ATM”) fault conditions
US8423465B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 18, 2010 |
| Grant date | Apr 16, 2013 |
| Priority date | — |
| Expiry date | May 14, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07F19/209
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
Thus, methods and apparatus for providing adaptive diagnostics for ATM fault conditions are provided. Such methods and apparatus may include one or more computer-readable media storing computer-executable instructions which, when executed by a processor on a computer system, perform a method for diagnosing an electronic self-service device fault condition. The method may include receiving an input from a self-service device. The input may include information regarding a fault-related event. The method may also include assessing a plurality of system-level ramifications of the fault-related event. In response to the assessing, the method may further include determining continued viability of a plurality of ATM services. The method may also include electronically providing a notification of a list of remaining viable self-service device services.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.