Monitoring business performance
US8428982B2 · kind B2 · utility
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3References
22Claims
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Key dates
| Filing date | Sep 15, 2003 |
| Grant date | Apr 23, 2013 |
| Priority date | — |
| Expiry date | Sep 16, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/10
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A performance monitoring system receives data from one or more data sources. It transforms the received data into the performance information relating to predefined Key Performance Indicators (KPIs); and stores it into a KPI store. The system also calculates scores based on the received data and the performance information stored in the KPI store. Thus, the system can indicate changes in the KPIs through an information presentation unit.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.