Methods and systems for managing telecommunications and for translating voice messages to text messages

US8447285B1 · kind B1 · utility

Assignee

• CALLWAVE COMMUNICATIONS, LLC · US

Inventors

• Anthony Bladon · Lompoc, US
• David Giannini · Lompoc, US
• David F. Hofstatter · Lompoc, US
• Colin D. Kelley · Lompoc, US
• David C. McClintock · Lompoc, US
• Robert F. Smith · Newbury Park, US
• David S. Trandal · Lompoc, US
• Leland W. Kirchhoff · Lompoc, US

Key dates

• Filing date: Mar 11, 2008
• Grant date: May 21, 2013
• Expiry date: Dec 2, 2030

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M2207/203
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system coupled to a telecommunications network receives a call from a caller intended for a first party, wherein the call is associated with call signaling information. At least a portion of the call signaling information is stored in a computer readable medium. A greeting is played the caller, and a voice communication from the caller is recorded. At least a portion of the voice communication is converted to text, which is analyzed to identify portions that are inferred to be relatively more important to communicate to the first party. A text communication is generated including at least some of the identified portions and including fewer words than the recorded voice communication. At least a portion of the text communication is made available to the first party over a data network.