Service scheduling

US8458002B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Girish B. Chafle · New Delhi, IN
• Dinesh Garg · Beawar, IN
• Prashant Jain · Northglenn, US
• Vikas Kedia · Hyderabad, IN
• Sameep Mehta · Bengaluru, IN
• Gyana Ranjan Parija · Poughkeepsie, US
• Anju Tandon · New Delhi, IN

Key dates

• Filing date: Aug 5, 2008
• Grant date: Jun 4, 2013
• Expiry date: Jul 11, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q99/00
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Techniques for scheduling one or more services are provided. The techniques include obtaining customer information, obtaining one or more service characteristics for each of the one or more services, and using the customer information and the one or more service characteristics to schedule the one or more services.