Method of and system for automatically switching between free directory assistance service and chargeable directory assistance service
US8515048B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 15, 2012 |
| Grant date | Aug 20, 2013 |
| Priority date | — |
| Expiry date | Jun 15, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2215/8183
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method of redirecting a directory-assistance call includes receiving a directory-assistance request from a caller, determining via a free directory-assistance service whether information corresponding to the directory-assistance request is available, responsive to a determination that the information is available, presenting, to the caller, the information free of charge to the caller and, responsive to a determination that the information is not available, redirecting the directory-assistance call to a chargeable directory-assistance service.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.