Patent · US Active

Method of and system for automatically switching between free directory assistance service and chargeable directory assistance service

US8515048B2 · kind B2 · utility

0Cited by
12References
23Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJun 15, 2012
Grant dateAug 20, 2013
Priority date
Expiry dateJun 15, 2032

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2215/8183
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A method of redirecting a directory-assistance call includes receiving a directory-assistance request from a caller, determining via a free directory-assistance service whether information corresponding to the directory-assistance request is available, responsive to a determination that the information is available, presenting, to the caller, the information free of charge to the caller and, responsive to a determination that the information is not available, redirecting the directory-assistance call to a chargeable directory-assistance service.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.