Determining maturity of an information technology maintenance project during a transition phase
US8527326B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 30, 2010 |
| Grant date | Sep 3, 2013 |
| Priority date | — |
| Expiry date | Apr 6, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q99/00
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Techniques for determining maturity of a delivery process in an information technology maintenance project are provided. The techniques include collecting information during a delivery process, wherein the information comprises operational data, aggregating the collected information for each delivery dimension into one or more aggregate delivery measures, wherein the one or more aggregate delivery measures comprise one or more delivery dimensions, comparing the one or more delivery dimensions against a threshold to determine a level of maturity for each delivery dimension, and determining an overall level of maturity of the delivery process by combining the level of maturity for each delivery dimension.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.