Method and apparatus pertaining to metrics-based prioritization of billing exceptions

US8527379B2 · kind B2 · utility

Assignee

• Guidewire Software, Inc. · US

Inventors

• Seshadhri Pakshi Rajan · Belmont, US
• Matthew Hamilton · Toronto, CA

Key dates

• Filing date: Aug 28, 2012
• Grant date: Sep 3, 2013
• Expiry date: Aug 28, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0283
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Insurance billing includes receiving a plurality of exceptions arising out of one or more billing events and associated with one or more billed parties; categorizing the plurality of exceptions into a plurality of exception groups based at least in part on one or more types of exceptions; determining, for an exception group corresponding to a particular type of exception, a plurality of exception metrics for each of one or more corresponding billed parties; presenting, to the user, a selectable plurality of exception groups; and in response to a user selection of a particular exception group, presenting to the user one or more billed party identifiers of the one or more corresponding billed parties in the particular exception group and the plurality of exception metrics determined for each of the one or more corresponding billed parties.