Remote initiation of collecting diagnostic information for network communications
US8538416B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 27, 2010 |
| Grant date | Sep 17, 2013 |
| Priority date | — |
| Expiry date | Jul 19, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/26
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for collecting communication information, a test method and a network device are disclosed. The method for collecting communication information includes: presetting a command for collecting diagnostic information about voice quality, and obtaining Dual Tone Multi Frequency (DTMF) signals; and judging whether the DTMF signals match a preset command for collecting diagnostic information about voice quality, and collecting information according to the preset command if determining that the DTMF signals match the preset command. A test method is also provided, and, accordingly, a network device is provided. Through the technical solution under the present invention, diagnostic information is collected quickly after a voice quality problem occurs.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.