System for business monitoring in virtual organizations

US8538799B2 · kind B2 · utility

Assignee

• SAP AG · DE

Inventors

• Jochen Haller · Karlsruhe, DE
• Philip Robinson · Newtownabbey, GB
• Yuecel Karabulut · Dortmund, DE
• Florian Kerschbaum · Walldorf, DE

Key dates

• Filing date: Jun 30, 2006
• Grant date: Sep 17, 2013
• Expiry date: May 4, 2031

Classification

• Technology area (CPC G): Physics
• CPC primary: G06F2111/02
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method and system to automatically monitor business collaborations. Collaboration participants can formally express obligations about their expected behavior during the collaboration in business terms, then automatically monitor processes carrying out the collaboration using the formulated obligations. The method and system extends existing service oriented monitoring standards and architecture, specifically, with additional business oriented metrics and plug-in components that allow the monitoring system to calculate business parameters from measurements of multiple services.