Systems and methods for identifying problems of a business application in a customer support system
US8539003B2 · kind B2 · utility
5Cited by
63References
12Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Aug 15, 2005 |
| Grant date | Sep 17, 2013 |
| Priority date | — |
| Expiry date | Apr 5, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F8/72
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
In accordance with embodiments of the present invention, methods and systems analyze potential logic errors or problems of a business application by receiving a model representing the business application and processing the model using an object-oriented tool. The errors or problems may be corrected in the model and the correction applied to the business application. In one exemplary embodiment, the logic errors or problems may be marked in the model for identification to a user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.