User experienced remote monitoring of a communications network
US8543066B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 15, 2010 |
| Grant date | Sep 24, 2013 |
| Priority date | — |
| Expiry date | Oct 1, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04B17/318
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Various systems, computer program products, and methods are disclosed for user experienced remote monitoring of a communications network. For example, a method may include receiving air interface information from a mobile device. The air interface information may originate from signals communicated between the mobile device and the communications network. The air interface information may indicate an actual communication quality between the mobile device and the communications network. The method may further include receiving user experience information. The user experience information may indicate a perceived communication quality at the mobile device. The method may further include associating, by the server device, the air interface information and the user experience information with one another. The method may further include determining, by the server device, whether the perceived communication quality is due to the actual communication quality based on the associated air interface information and user experience information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.