System and method for recording calls in an IP-based communications system
US8553851B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 14, 2007 |
| Grant date | Oct 8, 2013 |
| Priority date | — |
| Expiry date | Jul 18, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M7/006
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A software solution to recording IP based communications that is highly scalable and reliable. Recordings can be configured to occur automatically or be triggered on-demand by a user that has been given the rights to do so. The user initiating the on-demand recording need not be a participant on the call. The solution is based on two server components: a call manager and a media server. The call manager is responsible for re-routing the IP media stream between two endpoints via the media server. The media server relays the IP media packets while capturing a copy that is stored as the recording. The recordings are stored on a network share and secured using standard network file security mechanisms. Access to playback recordings requires rights that are configured via the administrator. Playback of the recordings can be accomplished via the phone, client application or web service. Each playback interface offers a listing of recordings that the user has rights to access.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.