Operations management using communications and collaboration platform
US8566397B2 · kind B2 · utility
5Cited by
0References
26Claims
0Family size
Assignee
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Key dates
| Filing date | Jan 31, 2011 |
| Grant date | Oct 22, 2013 |
| Priority date | — |
| Expiry date | Oct 21, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/214
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A collaboration service operation method provides an efficient and flexible method for operating services implemented across multiple systems. In particular, the method includes determining a change in a master record, and determining the nature of the change. Based on the nature of the change, the method further determines services to be implemented according to business rules and also determines to which systems the services will be implemented.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.