Personalized alert information available by telephonic device
US8594283B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 5, 2010 |
| Grant date | Nov 26, 2013 |
| Priority date | — |
| Expiry date | Sep 28, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M7/0033
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Techniques for notifying a customer of a financial institution about an alert message over a communication device are disclosed. Upon contacting an alert message center of the financial institution, the customer is presented with a notification of alert messages and may choose what action to take with respect to each alert message. The customer may respond to those issues that the customer deems important enough to warrant immediate attention without having to also sort through numerous other issues that the customer does not wish to address at the time. The alert message center collects and sorts alert messages for presentation to the customer according to various customer preferences that are updated and stored by the alert message center.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.