Methods and apparatuses for multi-lingual support for hearing impaired communication
US8610755B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 18, 2011 |
| Grant date | Dec 17, 2013 |
| Priority date | — |
| Expiry date | Mar 18, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N7/147
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
Methods and apparatuses for automated multi-lingual support are described herein. A relay service provides translation services between a hearing-impaired user and a hearing-capable user. The relay service includes a database with one or more entries. Each of the one or more entries is associated with a contact of the hearing-impaired user and includes one or more connection indicators for the contact and one or more spoken languages for the contact. A profile system determines an identified entry in the database using a calling connection indicator associated with the hearing-capable user to compare with the one or more connection indicators. A call distribution system establishes a calling connection over a voice-capable network with the calling connection indicator associated with the hearing-capable user and routes the calling connection to a translator capable in the one or more spoken languages associated with the hearing-capable user determined from the identified entry.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.