Performance prediction service using entity-process information

US8626569B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• David M. Chess · Potsdam, US
• Sophia Krasikov · Katonah, US
• Alla Segal · Mount Kisco, US
• Senthilnathan Velayudham · Thornwood, US

Key dates

• Filing date: Jun 4, 2008
• Grant date: Jan 7, 2014
• Expiry date: Mar 11, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0201
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Performance prediction techniques are provided that utilize business-process information such as transaction history and log information. For example, in one aspect of the invention, a computer-based technique for providing a performance prediction service comprises the following steps/operations. First, business-process information associated with a business is obtained. Then, a performance estimation function is generated based at least in part on the business-process information, the performance estimation function being usable in responding to a query obtained from a potential customer of the business.