Automated application testing

US8638906B1 · kind B1 · utility

Assignee

• Convergys Customer Management Delaware LLC · US

Inventors

• David M. Pelland · Boston, US
• Richard Bürk · Reichenau, DE
• Jeffrey D. Kosa · Pelham, US
• Blaise Lapinski · Wylie, US

Key dates

• Filing date: Oct 29, 2012
• Grant date: Jan 28, 2014
• Expiry date: Oct 29, 2032

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M3/4936
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

Voice user interfaces can be tested using test scripts generated by traversing a graph using a recursive search technique, such as recursive depth first search. Test data to accompany the test scripts can be generated by treating conditions in states of the interface as business rules, and fully exercising each state during traversal of the graph. Actual testing can be performed in a faster than real time manner by providing simulated input from test scripts, as opposed to requiring actual input from human testers. The interfaces can also be tested using a gatekeeper intermediary which provides for easy transitions between testing and deployment.