Automated password reset via an interactive voice response system
US8646051B2 · kind B2 · utility
114Cited by
12References
18Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Sep 10, 2004 |
| Grant date | Feb 4, 2014 |
| Priority date | — |
| Expiry date | Oct 14, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L63/083
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method for resetting Internet access account passwords can include the step of connecting a user with an interactive voice response system (IVR). At least one access account associated with the user can be determined. The IVR can validate that the user is authorized to access the access account. The IVR can then cause a password associated with the at least one access account to be reset. The IVR can also present the reset password to the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.