Call control across multiple interfaces
US8660255B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 14, 2011 |
| Grant date | Feb 25, 2014 |
| Priority date | — |
| Expiry date | Dec 14, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2207/20
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Methods and apparatuses for call control are disclosed. In one example, methods and apparatuses for receiving communications associated with a monitoring of a first interface, a second interface, and a third interface for an incoming call. A current active call is placed in a bold queue, the hold queue configured to contain calls placed on hold received over the first interface, the second interface, and the third interface. Notification of a second user action to place the incoming call on a hold status is received. The incoming call is placed in the hold queue, a next call from the hold queue is retrieved, and the next call is activated.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.