Patent · US Active

System and method for migrating a large scale batch of customer accounts from one VoIP system to another VoIP system

US8670441B2 · kind B2 · utility

0Cited by
1References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJun 13, 2008
Grant dateMar 11, 2014
Priority date
Expiry dateJan 25, 2030

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2203/053
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A system and method in accordance with exemplary embodiments may include receiving account data associated with one or more accounts scheduled to be migrated from one or more first VoIP phone systems to a second VoIP phone system via a network, organizing the one or more accounts based on at least one customer service records and one system log, migrating the one or more accounts into one or more shell accounts provided by the second VoIP phone system, configuring each customer device associated with the one or more accounts to receive data from the second VoIP phone system, and migrating account settings data and account call history data associated with the one or more accounts from the one or more first VoIP phone systems to the second VoIP phone system.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.