Methods and systems to avoid unproductive dispatches
US8675822B2 · kind B2 · utility
4Cited by
13References
34Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Sep 29, 2005 |
| Grant date | Mar 18, 2014 |
| Priority date | — |
| Expiry date | Dec 18, 2033 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Methods and systems are disclosed to dispatch service resources in a communication network. An example method disclosed herein receives a notice of error for a user service, identifies equipment associated with the user service, analyzes the equipment to generate a dispatch instruction, and automatically executes the dispatch instruction in response to the equipment analysis.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.