System and method for automatic selection of interfaces
US8687793B2 · kind B2 · utility
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Key dates
| Filing date | Mar 14, 2013 |
| Grant date | Apr 1, 2014 |
| Priority date | — |
| Expiry date | Mar 14, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/251
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.