Patent · US Active

System and method for automatic selection of interfaces

US8687793B2 · kind B2 · utility

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8Claims
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Key dates

Filing dateMar 14, 2013
Grant dateApr 1, 2014
Priority date
Expiry dateMar 14, 2033

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2203/251
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.