Systems and methods for customer value optimization involving relationship optimization
US8688557B2 · kind B2 · utility
50Cited by
40References
26Claims
0Family size
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Key dates
| Filing date | Sep 29, 2010 |
| Grant date | Apr 1, 2014 |
| Priority date | — |
| Expiry date | Sep 29, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q40/06
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods can provide for customer value optimization. The customer value optimization can include analyzing certain transaction and/or non-transaction data of customers with one or more predictive models to determine predictive modeling scores, values, or indicators. These one or more predictive modeling scores, values, or indicators can be used with other transaction or non-transaction data of customers, either alone or with other derived values/calculations, to provide certain optimizations relating to relationship optimization.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.