Patent · US Active

Handset diagnostic tool

US8700030B1 · kind B1 · utility

16Cited by
2References
4Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMar 4, 2011
Grant dateApr 15, 2014
Priority date
Expiry dateNov 4, 2032

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M1/24
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A system for electronic device diagnostics is provided. The system comprises a computer, a memory coupled to the computer, and an application stored in the memory. The application establishes a communication link with a first electronic device, where the first electronic device has previously been sold. The application then determines a first model identity of the first electronic device via the first communication link, and based on the first model identity, selects a first plurality of diagnostic tests from a library. Additionally, the application performs the diagnostic tests, at least some of which comprise invoking commands on the first electronic device via the first communication link. Based on a result of the diagnostic tests, either a command is invoked via the first communication link to perform a corrective procedure on the first electronic device, or a description of a corrective procedure to perform is presented on the first electronic device.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.