Extracting quotes from customer reviews regarding collections of items
US8700480B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 20, 2011 |
| Grant date | Apr 15, 2014 |
| Priority date | — |
| Expiry date | Feb 16, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0278
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Technologies are described herein for extracting quotes from customer reviews regarding collections of items. An identifier of an individual item is received and customer reviews regarding a collection of items containing the individual item are retrieved. A collection of sentences is parsed from the retrieved customer reviews, and sentences that discuss the individual item are identified. A quote is extracted from the identified sentences and displayed to a customer in conjunction with information regarding the individual item. Similarly, individual items belonging to a collection of items are identified, and customer reviews regarding the individual items are retrieved. A collection of sentences are parsed from the retrieved customer reviews, and those sentences that discuss topics relevant to the collection of items are identified. A number of quotes are extracted from the identified sentences and displayed to a customer in conjunction with information regarding the collection of items.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.