Method and system for improvement of request processing
US8719256B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 1, 2009 |
| Grant date | May 6, 2014 |
| Priority date | — |
| Expiry date | Sep 7, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/3322
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method of processing a request including improving usage and/or performance of resources is disclosed. Information relating to a user request may be provided to one or more resources which process the information and provide a result. A result and/or other information may be provided to a human assistant or guide who may process information to produce a result and/or review a result(s). Information provided by a guide may be processed and provided to a resource, which may improve the performance of a resource. A resource(s) and/or a guide(s) may be selected and/or provided with activities based on ratings and/or rankings associated with a request, which may optimize usage of system resources. Information obtained may be provided for various purposes.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.