Automated user feedback
US8736898B2 · kind B2 · utility
0Cited by
3References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Oct 17, 2007 |
| Grant date | May 27, 2014 |
| Priority date | — |
| Expiry date | Apr 19, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N2201/0094
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A method and printing device print a feedback form in response to activation of a customer feedback option of the printing device. The printing device and the feedback form instruct the user to supply feedback comments on the feedback form and cause the feedback form to be scanned using the printing device. The method and printing device identifying the feedback form in response to the scanning of the feedback form and capture the feedback form as a feedback form image. The method and printing device transmit the feedback form image from the printing device to a feedback collection entity.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.