Systems and methods for providing voice/data communication systems and voice/data communications
US8737993B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 30, 2006 |
| Grant date | May 27, 2014 |
| Priority date | — |
| Expiry date | Dec 13, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/0856
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
System and method for selling, configuring, installing, reconfiguring and servicing integrated voice/data communications systems are disclosed. An Internet/web based portal is provided to enable a high level of data to be easily collected. The portal guides the customer or sales persons in the collection of user requirements data indicative of the particular customer's hardware, telephony and network service requirements. Test of the data is performed, ensuring that all required data has been entered. The user requirements data is translated into configuration data in order to configure the system in a manner to satisfy the user requirements data. Configuration data resulting from a user requirements data entry and translation process is coupled with a hardware manufacturing process to produce an integrated system configured for the particular customer. A centralized intelligence ensures that the installed system will work correctly and in accordance with the requirements of the particular customer, to facilitate equipment upgrades and the provision of WAN or other network services to the customer.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.