Query generation using environment configuration
US8738606B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 30, 2007 |
| Grant date | May 27, 2014 |
| Priority date | — |
| Expiry date | Apr 9, 2028 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/24575
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A query for a help system includes data about a user system and a task that the user is attempting. The query may be used by a search engine to generate relevant results to aid the user. The user system data may include configuration data about hardware and software. The task data may be derived from the current state of a device, or from operational history that may be developed from a single user or a group of users. The query may have a mechanism to weight various keywords or components of the query and a feedback system may adjust the weights for future queries.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.