System and method for performing follow up based on user interactions
US8738732B2 · kind B2 · utility
70Cited by
290References
25Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Feb 24, 2006 |
| Grant date | May 27, 2014 |
| Priority date | — |
| Expiry date | Jul 24, 2028 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/535
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system and method for follow up management comprising determining if a user has an unexpired repository record, extracting information from the repository record associated with the user; and acting on instructions stored in the repository record. The method is practiced on a system for managing online interaction comprising a business rules engine a follow up repository, and a follow up engine.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.