Patent · US Active

Service cloud console

US8745272B2 · kind B2 · utility

61Cited by
127References
40Claims
0Family size

Assignee

Inventors

Key dates

Filing dateSep 9, 2010
Grant dateJun 3, 2014
Priority date
Expiry dateMay 16, 2032

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M3/5183
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for providing contextual information via a user interface provided in a web browser. The user interface may display a plurality of components including a first component displaying object record information associated with an object record stored in a database and a second component displaying contextual information related to the stored object record information. Edited object record information may be received at the client machine. An indication of the edited object record information may be provided to the second user interface component of the user interface in the web browser. A request for updated contextual information related to the edited object record information may be transmitted from the client machine to the server. The updated contextual information may be displayed in the second user interface component of the user interface.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.