Patent · US Active

Media optimization using transcription analysis

US8750476B2 · kind B2 · utility

0Cited by
4References
22Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJun 28, 2013
Grant dateJun 10, 2014
Priority date
Expiry dateJun 28, 2033

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q30/02
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

A system and method for optimizing the price of a call to a business and the placement of a business' information within an ad buy on a Web page are disclosed. A call is received by a client from a potential consumer of a product. The call is transcribed into a text call stream on both the consumer and the client sides of the call. Patterns are extracted from the call. The patterns extracted may be applied against patterns relevant to the client. Patterns relevant to the client may be tied to certain goals of the business of the client that indicate successful business transactions between the consumer and the client or that indicate a service provide by the client. Extracted patterns may be used for targeting of advertisements based on a call containing patterns relevant to the client.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.