Patent · US Active

User profile-based assistance communication system

US8750902B2 · kind B2 · utility

24Cited by
2References
24Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMay 31, 2011
Grant dateJun 10, 2014
Priority date
Expiry dateMar 1, 2032

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04W4/90
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

A method including providing a user profile-based assistance service; receiving an assistance request from a subscriber, wherein the assistance request includes geographic information pertaining to a destination of the subscriber; searching a user profiles repository storing user profiles of other subscribers, wherein each user profile includes information indicating a geographic location in which the other subscriber has at least one of lived or worked; selecting candidate user profiles to offer assistance to the subscriber seeking assistance based on a matching between the geographic information pertaining to the destination and a geographic location in which each of the one or more other subscribers at least one of currently lives or works; sending the one or more candidate user profiles to the subscriber; receiving a selection of one of the one or more candidate user profiles; and establishing a communication session between the subscribe and the other selected subscriber.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.