Item substitution for unavailable items relating to a customer order
US8751334B2 · kind B2 · utility
26Cited by
291References
32Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 22, 2011 |
| Grant date | Jun 10, 2014 |
| Priority date | — |
| Expiry date | Feb 5, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0643
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A technique is disclosed for automatically implementing item substitutions for unavailable items in a customer order. According to one embodiment, line item orders from selected customer orders may be aggregated and processed for substitution analysis. Substitutions for unavailable items of selected customer orders may then be automatically implemented based upon substitution instructions, business rules, and/or other predefined criteria.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.