Methods, systems and computer program products for providing internet protocol television diagnostics
US8761038B2 · kind B2 · utility
0Cited by
14References
18Claims
0Family size
Assignee
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Key dates
| Filing date | Jul 31, 2012 |
| Grant date | Jun 24, 2014 |
| Priority date | — |
| Expiry date | Sep 16, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/75
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A method of providing internet protocol television (IPTV) diagnostics. The method includes receiving customer premise equipment (CPE) information from a diagnostic applications program interface (API) executing in a CPE. The CPE information is stored in a database. An issue is detected with the CPE and the CPE information in the database corresponding to the CPE experiencing the issue is accessed. The issue is resolved in response to the CPE information the database.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.