Methods and systems for automatic forwarding of communications to a preferred device
US8761363B2 · kind B2 · utility
Assignees
Inventors
Key dates
| Filing date | Nov 24, 2003 |
| Grant date | Jun 24, 2014 |
| Priority date | — |
| Expiry date | Oct 7, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2215/0108
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information. The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.