Apparatus, system and method for controlling the flow of customers
US8762207B2 · kind B2 · utility
15Cited by
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22Claims
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Key dates
| Filing date | Mar 15, 2010 |
| Grant date | Jun 24, 2014 |
| Priority date | — |
| Expiry date | Dec 18, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07C2011/04
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An apparatus, system and method are presented for controlling the flow of customers using self-service terminals. It is possible for self-service terminals to receive and process customer orders faster than the orders can be prepared for delivery to the customer thus causes long wait times for the customer if the condition is allowed to exist for an extended period of time. Controlling the flow of customers through the order entry process prevents the situation.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.