Systems and methods for providing customer service features via a graphical user interface in a television receiver
US8763045B2 · kind B2 · utility
0Cited by
123References
18Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Sep 30, 2008 |
| Grant date | Jun 24, 2014 |
| Priority date | — |
| Expiry date | May 3, 2029 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N21/4823
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods provide for graphically providing customer service features on a set top box (STB) or other television receiver in response to viewer instructions received from a remote control. Imagery including a customer service tile is presented on the display. A two-dimensional input is received from the remote control that indicates that the tile has been selected, and, in response to the received two-dimensional input, the customer service feature is provided. The customer service feature may provide information received from a remote source via a network, programming connection or other medium.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.