Patent · US Active

Service cloud console

US8769416B2 · kind B2 · utility

20Cited by

118References

29Claims

0Family size

Assignee

Salesforce.com, Inc. · US

Inventors

Marco Casalaina · San Francisco, US
Jason Ellis · San Leandro, US
David Yung · Concord, US
Luke Fu · San Francisco, US
Eric Wulff · San Francisco, US
Chitra Gulabrani · San Francisco, US
Sutthipong Thavisomboon · San Francisco, US
Natalie Doan · San Jose, US
Steve Weiss · Foster City, US

Key dates

Filing date	Sep 9, 2010
Grant date	Jul 1, 2014
Priority date	—
Expiry date	Oct 26, 2031

Classification

Technology area (CPC H)Electricity
CPC primaryH04M3/5183
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for displaying object record information via a user interface provided in a web browser. A request to display a user interface component may be received. The user interface component may include first stored object record information associated with a first object record in a database stored on a server. Whether the requested user interface component including the first stored object record information is open in the user interface may be determined. When it is determined that the requested user interface component is not open in the user interface, the first stored object record information may be retrieved from the server. The requested user interface component at the client machine may be generated without reloading the user interface.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.