System and method for improved rental vehicle reservation management

US8775222B2 · kind B2 · utility

Assignee

• The Crawford Group, Inc. · US

Inventors

• David Gary Smith · Wildwood, US
• Kimberly Ann DeVallance · Chesterfield, US
• Owen R. Miller · Wildwood, US
• Regina M. Miller · Wildwood, US
• Jon B. Jouris · Olivette, US
• Maribeth Concannon · Chesterfield, US
• Shawn R. Cormier · Brentwood, US

Key dates

• Filing date: Apr 16, 2012
• Grant date: Jul 8, 2014
• Expiry date: Apr 16, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/00
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation.