Optimal scheduling of venue attendance based on queue size and location
US8775244B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 9, 2010 |
| Grant date | Jul 8, 2014 |
| Priority date | — |
| Expiry date | Jul 27, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0235
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Embodiments of the invention provide for managing attraction attendance levels through tracking current attendance levels and notifying patrons of incentives to alter their attraction selections in real-time. Examples identify an attraction queue that has a customer wait time failing to meet a threshold and determine a geographic relationship of a tracking device associated with a registered customer to the queue. Accordingly, an incentive is created from metadata associated with the queue and offered to the registered customer to urge the registered customer to take a queue balancing action. The queue balancing action may be leaving the queue if the customer wait time exceeds a threshold maximum wait time and the tracking device is within the queue, or choosing to enter the queue if the customer wait time is less than a threshold minimum wait time and the tracking device is outside of the queue.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.