System and method for managing the configuration of resources in an enterprise
US8782201B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 28, 2005 |
| Grant date | Jul 15, 2014 |
| Priority date | — |
| Expiry date | Dec 13, 2028 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
System and method for managing the configuration of resources in an enterprise. Embodiments of the present invention gather, store, and maintain institutional knowledge of configurations of IT resources of an enterprise. A configuration database serves as a temporal record of the configurations of the resources. The configuration database can reflect a dimensional model of the enterprise configuration where various configuration items are linked together. A configuration change can be analyzed and approved, and then reflected in a change to a configuration item (CI) which imposes an appropriate change to other configuration items based on upstream, downstream, peer relationships and/or views. A system according to an embodiment of the invention can also include a change database, an inventory database, a problem database, and/or a service level management subsystem to ensure changes to an enterprise's configuration are consistent with service level agreements and/or operating level agreements.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.